Policies
General Policies
Check in: 3pm
Check out: 12pm, Noon
Day use of baths, pool and grounds is included in room rates between the hours of 3pm, date of check-in through noon, date of check-out.
Bathing suits are required in all facilities.
All rooms and buildings are non-smoking. Smoking outside is permitted in designated areas.
Pets and comfort animals are not allowed anywhere on the property including the parking lot.
Cancellation Policy
Cancellations must be made seven days in advance of arrival date, fourteen days in advance during holiday periods.
A $30 handling fee per accommodation will be charged for all cancellations.
There is no refund for early departures.
A 30-day cancellation notice is required for group bookings (three or more rooms).
Day Use Policy
Please keep in mind that we check each guest in with a $100 deposit cash or credit card.
Guests proceed and enjoy the bubbly baths and property and decide how long they want to stay
(Two or Three Hours). The deposit is then adjusted accordingly.
ADA Website Compliance
Our goal is to provide a wonderful experience in the desirable location of Ukiah, CA. We have built our site with ADA compliance in mind and have utilized available tools such as WAVE and Google Chrome’s ADA compatibility diagnostic tools. Please be aware that our efforts are ongoing. If you have difficulty navigating our website or booking a room at our inn, we ask you to contact us via telephone or email and our helpful staff will be happy to assist you.
Vichy Springs Resort, Inc.
2605 Vichy Springs Rd
Ukiah, CA 95482-3507
(707)462-9515
We wish to provide an easy-to-use online experience for all guests. We believe all of our website visitors should be able to easily research online on https://vichysprings.com regardless of device type and whether an individual requires assistive technology. Details of our property’s accessibility features are here. If you have any questions or would like to report any issues related to the accessibility features of our property’s website, please contact us at vichy@vichysprings.com
Our Property’s Accessibility Features
Two cottages (#25 and #26) are ADA fully compliant and have these features:
Each cottage has a ramp to the front door, widened doors to accommodate wheelchairs, sinks have adequate space under the counter to accommodate a wheelchair as required, showers have portable seats and counter heights are ADA Compliant.
Both cottages have accessible cabinets, towel racks, toilet paper holders, toilets and grab bars at exactly the height and length required.
Both cottages have a road from the parking area only for ADA use that arrives at each with a flat landing and ramp of concrete.
Common Areas
None of the historic features nor buildings are required to be compliant due to age and historic significance. This includes the mineral baths, hot pool and swimming pool which predate the requirements.
The parking lot, conference room, breakfast room and office are compliant with ADA parking in the lot and alongside the office.
Website Accessibility Features
This website for Vichy Springs is designed to be fully accessible to all and is designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.0 and conforms to most (Most? Why just most?) priority checkpoints which entail some? of the following elements:
Navigation Shortcuts
Our website can be navigated by using the tab key to traverse the elements of each page and by using the enter key to activate a highlighted link.
Structured, Semantic Markup
HTML heading tags are used to convey the document structure. Navigation menus are tagged as HTML maps so that the menu title can be read out, and the menu items are presented as a group.
Images Visibility
All content images include descriptive ALT attributes and all purely decorative graphics include null ALT attributes.
Standards Compliance
The site is designed to conform to Level AA compliance as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.
Accessibility References
Web Content Accessibility Guidelines (WCAG) 2.0, which explains the reasons behind each guideline.
Section 508, Information and news about the accessibility standards introduced by Section 508 of the Rehabilitation Act.
Browser Help
Optimize the way you view your web browser. If you have difficulty in reading our website on your screen, you may be able to change the settings on your browser to help you improve readability and visibility of each webpage:
Learn about the Accessibility features of these major Internet Browsers below:
Mozilla Firefox: Click Here for Mozilla Firefox Accessibility Features
Google Chrome: Click Here for Google Accessibility Features
Internet Explorer: Click Here for Microsoft Internet Explorer Ease of Access Options
Apple Safari: Click Here for Apple Accessibility Support